Your happiness is cleared for priority landing. If you're not completely in love with your jewelry, we're here to help. We gladly offer returns and exchanges under the following conditions:

Return Briefing

☑️ Initiate within 14 days of delivery.
☑️ 14k solid gold? Final sale. These pieces do not qualify for return or exchange.
☑️ Items must be unworn, unused, and in original packaging to qualify.
☑️ Return shipping is the customer’s responsibility, unless we made an error.
☑️ Need a prepaid label? We’ve got you—$8 will be deducted from your refund.
☑️ Used items or missing packaging? You’ll receive 50% of your original refund due to diminished value.

To initiate a return only please use the link below.

Customer accounts

Exchange Briefing

☑️ Exchanges are available for eligible items requested within 14 days of delivery.
☑️ 14k solid gold items are final sale and not eligible for exchange.
☑️ The item can be shipped back using the courier of your choice (no prepaid label provided).
☑️ Once your original item is received, we’ll cover shipping for the exchanged piece.
☑️ Items must be unworn and returned in original packaging to qualify.
☑️ To request a course correction, contact us before sending anything back—we’ll guide you through the process.

We’re here to help ensure your experience is smooth from takeoff to landing.